What Information We Hold and Why
When you open an account with us, we collect the details you provide directly: your name, contact address, and the payment method you link — whether that is DANA, OVO, or GoPay. We also log transaction records tied to your wallet to process deposits and withdrawals
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accurately and to keep your account history complete. On top of account data, we collect device and session signals — the type of device you use, your browser type, and IP address — so we can keep the mobile experience consistent whether you are accessing from
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Yogyakarta or anywhere else in Indonesia where our service is available. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those rails require to complete a transaction. All data transfers
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use SSL encryption in transit. We keep your data only for as long as your account is active or as required by applicable law in your jurisdiction. You can request a copy of the data we hold, ask us to correct it, or ask us to
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delete it — contact our support team directly to start that process. Our data practices apply only where local law and eligible regions permit access to surga 22.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.